Software Support and Fractional CTO Consulting
Senior help after launch.
Not a ticket queue.
The people who built it keep it running, improve it, and give you senior technical advice when you need it.
№ 01
What happens after most launches
Launched, then abandoned.
The agency moved on and nobody knows how it works anymore.
Support that starts from zero.
Every ticket goes to someone who's never seen your system.
No technical leader in-house.
Big technical decisions get made without anyone senior to ask.
AI that drifts.
Models change, and output quality slips without anyone noticing.
№ 02
Why support falls apart
Most firms separate building from support, so knowledge is lost at handoff. Smaller companies also rarely have a CTO, so technical decisions get made by vendors with something to sell.
№ 03
What you get
—
Maintenance and monitoring by the team that built it—
Updates and improvements as your business changes—
Ongoing testing of AI output as models change—
Fractional CTO advice for tech and AI decisions—
Documentation kept current, so you're never locked in№ 04
How it works
01
Monthly plan with a set number of senior hours, starting at $3,000/month.
02
Monitoring catches problems before your team does.
03
Monthly review of what changed, what broke and what's next.
04
Cancel any time. Everything is documented and yours.
№ 05
FAQ
Can you support software you didn't build?
Yes, after a short review of the code and setup.
Is there a long-term contract?
No. Monthly, cancel any time.
What is fractional CTO advice?
Senior technical guidance on hiring, vendors, architecture and AI, without hiring a full-time CTO.
Launched, and now on your own?
Tell us what you're running and we'll show you what senior support actually costs.
Book a consult
or email info@scbw.com