swisscommerce

AI for Retail and E-commerce Brands

More channels.
Same five people.

Every new marketplace, store or ad channel adds listings, orders and questions, and the team absorbs it by hand.

№ 01

The growing pains of selling everywhere

Recommendations that miss.
Shoppers see generic suggestions, and you leave conversion and order size on the table.
Too much stock, or not enough.
Manual demand planning means stockouts on bestsellers and markdowns on the rest.
A support team buried in "where's my order?"
Routine questions crowd out the customers who really need help.
Fraud and return abuse found too late.
Losses are spotted after the money is gone.
№ 02

Why the team can't keep up

Most brands add channels faster than they add systems. Product data, orders, stock and customer conversations sit in separate tools, forecasting runs on last year's spreadsheet, and every new channel adds manual work for the same small team.

№ 03

More channels, no extra hires

A personal store for every shopper: recommendations and emails based on what each customer actually buys.
Operations that run themselves: inventory forecast, routine tickets answered and suspicious orders flagged automatically.
Higher lifetime value: customers who come back because every interaction feels relevant.
№ 04

What we build for brands and retailers

01

Demand forecasting: predicts what will sell by product and channel and suggests reorders before you run out.

02

Customer service: answers order, shipping and return questions from your real data and hands off the hard ones. Often 40–60% of tickets.

03

Product content: writes and updates titles, descriptions and specs for every channel from one source.

04

Repeat-purchase triggers: spots the right moment to bring a customer back and sends a personal offer.

05

Checkout fixes: finds where shoppers abandon the cart and suggests what to change.

06

Email personalization: tailors content and send times by customer segment.

№ 05

FAQ

What can AI do for an e-commerce business?
It writes and syncs product content across channels, answers order and return questions, flags reorders early and reports true margin by product. Most brands start with customer service or product content.
Will an AI support agent upset customers?
Not when it's set up properly. It answers from your real order data and hands anything unusual to a person.
Does it work with Shopify, Amazon and our other channels?
Yes. We connect to the platforms you already sell on.
Start with the AI Deep Dive.

$2,500, 10 days, one written plan with the price of building it. You own the plan whether you build it with us or not. Already know what you need? Ongoing engagements start at $3,000/month.